May 13, 2010| 0

Blackberrys, Donuts, and Rethinking Shareholder Value

Harvard Business Review in its Jan/Feb 2010 issue published an illuminating article by Roger Martin, dean of the Rotman School of Management at the University of Toronto.┬áIn The Age of Customer Capitalism, Martin argues that companies that make shareholder value their top priority often don’t do as well as companies that focus first on satisfying […]