January 20, 2012| 0

Occupy Cyberspace!

First there was Occupy Wall Street, but now the noisiest protest seems to be coming from those who wish to occupy the Internet. The irony of it all is that this time, it’s the powerful corporations who are staging the sit-in (or ‘blackout’ or ‘shutdown’, as the case may be), ostensibly on behalf of grassroots consumers. The power brokers of cyberspace, led by Google and Wikipedia, have mounted a substantial protest against the anti-piracy bills being debated in Congress. The bills known as SOPA (Stop Online Piracy Act) and PIPA (Prevent Internet Piracy Act) have been attacked as threats to our freedom of speech and free market economics.

“Imagine a world without free knowledge…” begins Wikipedia’s protest page, “Right now, the U.S. Congress is considering legislation that could fatally damage the free and open Internet” [BBC News, NY Times, Jan. 19, 2012]. This must be some powerful bad medicine, if it threatens to kill the patient. At least, that seems to be the position taken by Wikipedia’s publicists.

Whether or not these pieces of legislation have been well-crafted is certainly open to debate. I’m not concerned here with the legalities, but rather with the moral stance of the corporate protesters. The invective being thrown at these bills calls into question the integrity of the internet companies’ response. What moral weight do their tweets and texts bear? Consider the source: these proclamations and accusations are voiced by the companies who make their living by building and driving traffic in cyberspace.

The protesters are careful, of course, to avoid any appearance that they are in favor of piracy. They don’t question the motivations or intentions of the legislation aimed at reining in the pirates out there far from our shores (China, Russia and the Middle East are frequently listed as pirate-friendly safe harbors).

Rather than offer constructive suggestions however for how to combat piracy, the corporate protests seemed designed to upset and rally people to the cry that this legislation may be bad for business. For their business, that is. Let’s be clear about that, because it was designed specifically to protect the business of other companies who produce the valuable content being peddled in cyberspace.  One protester in San Francisco, representing an online travel company, put it plainly, “this legislation is bad, it would directly impact our company.” [NY Times, Jan. 19, 2012]

It’s the self-serving tone of such protests that raises the question of integrity. There is precious little moral content in the argument that what’s bad for my business is bad, regardless of how it affects others.

Of course the protesters do not mean to suggest that their moral footing is grounded in self-interest; rather, they imply that their moral authority stems from their concern for freedom as a general principle, as well as concern for the individual information consumers in particular. Of course, this argument is also suspect because their altruism seems to flow from concern for their own customers—the consumers of information services.

These moral arguments are weak. In the first instance, the argument for freedom could just as well be claimed by their opponents who argue for the freedom to earn a living and not to have their products stolen by pirates. Freedom of information is not an issue being questioned by the legislation; piracy is. In the second instance, concern for their own customers once again begs the question of whether the protests are self-serving.

A sincere moral argument rooted in altruism would take a different course. It would demonstrate motive and desire to help solve the piracy problem. It would demonstrate resolve and commitment on the part of the Board of Directors and management to help address a problem that is significantly undermining other significant businesses in our economy.

To protect one’s self-interest with defensive arguments lacks integrity to any source of morality higher than hunger or survival. True integrity recognizes a higher calling, namely, to act out of sincere concern for others’ welfare. That is why biblical notions of morality, based in kenotic self-emptying of self-importance, are just as critical to corporate moral authority as they are to personal integrity.

Perhaps the protesters had valid reason to question the structure of these bills. In that case they might have addressed those issues head-on in a manner which carried much greater moral strength. They might have shown integrity by demonstrating their sincere concern to solve the problem. They might have offered ways to strengthen their current anti-piracy policies. And yes, because “business is business”, this would most likely cost them something in the short run. But in the long run they would have demonstrated a concern for our entire economic system and not just for their own slice of it. They would also be living into the higher calling of integrity which flows from an understanding of the biblical call to be witnesses to a greater reality than pecuniary self-interest.

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Bruce Baker is an Assistant Professor of Business Ethics at Seattle Pacific University.

August 19, 2011| 0

What Disaster Tells Us about Community

Disaster Movies

Do you remember the last disaster movie you viewed? As buildings tumbled, did society turn into chaos when people looked to self-preservation above societal good? In this typical movie, were stores looted, innocents trampled or shot, and did the government violently seek to regain control?

Do you believe this representation to be the repercussions of lawlessness? Or, is the government so crucial to human functioning that when catastrophe strikes, and government loses its grip on authority, all hell breaks loose?

A Paradise Built in Hell

Photo by NASA

I recently read a book by Rebecca Solnit titled, A Paradise Built in Hell: The Extraordinary Communities that Arise in Disaster. For her main thesis, Solnit argues that the disaster clichés flashing on the silver screen have no bearing on reality. Researching the stories of a wide variety of people over the disasters of the last century, Solnit concludes that the overall mentality of a society in response to catastrophe is to work together collectively for survival.

Of course, utopia does not spring from the ashes of a disaster; people can and do act selfishly. However, Solnit also notes that the response of those in authority during disaster is typically an overreaction. For example, looting is an obvious occurrence in the wake of a calamity. However, stealing possessions for profit and taking goods for basic survival carry completely different ramifications. Too often, leaders use excessive force in keeping looters at bay when a majority of the “looters” just need basic, life sustaining supplies.

Whether by sharing resources, administering medical treatment, or sacrificing safety for the sake of a stranger, most caught in a disaster work together.

What about Economic Disasters?

Given this counterintuitive observation, could a communal ethic help our approach to economic catastrophe? With the United States’ recent credit downgrade, and depressing economic outlook, it might be a good time to apply some of Solnit’s observations to the process of economic rebuilding.

Could our national government put politics aside long enough to respond to our economic challenges in ways that invite a spirit of cooperation amidst the chaos? Unfortunately, in all the partisan fighting, one refrain from Washington D.C. seems to be that Democrats’ and Republicans’ first goal is not to solve an issue for the benefit of society but to ensure the appearance of conservative or liberal values on a bill.

Moreover, representatives often work not for the good of the whole but for their specific regions and corporate donors. Too often, proposed bills resemble the needs of a select few instead of the many.

Photo by Anna Destrac

With Derek Thompson of The Atlantic suggesting that the current events in America and Europe point toward a no-end-in-sight recession, it might be time to assert that we face the kind of long-term economic uncertainty that warrants a calamity-type response. In the aftermath of 9/11, the United States encountered a period of unprecedented unity — an excellent example of community arising in disaster. Could we harness the same sense of shared mission today to solve our financial and economic woes? Is it possible for a nation to adopt the sense of urgency that comes from a catastrophe mindset without invoking total chaos?

Luckily, at the very worst, Rebecca Solnit reminds us that as a collective, we are more than capable of surviving, and eventually flourishing in the wake of a disaster, even one in the self-imposed, economic form.

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Donovan Richards is the research assistant for the Center for Integrity in Business.

July 13, 2011| 0

Looking for a Job? Consider Writing a Personal Biography

We all want to grab the attention of someone we hope to impress, and we’re tempted to do just about anything to be noticed. Remember Elle Wood’s pink and scented resume in Legally Blonde? She is not alone; officious employees have tried a myriad of attention grabbing techniques over the decades.

Photo by Jason Tavares

With a new crop of fresh graduates submitting resumes on the open market, Michael Margolis at the 99% suggests in a recent article entitled, “The Resume Is Dead, The Bio is King” that job applicants should reconsider submitting a weighty resume in an effort to impress. Instead, a well-crafted narrative will do a better job of piquing the interest of potential business associates.

On the surface, the reason for the shift in viewpoint seems simple: thumbing through a large stack of resumes can be a daunting and mind-numbing task for potential employers. A captivating bio can break the monotony of an endless sea of self-reported accomplishments, former employers, and schools attended.

Richard Nelson Bolles in What Color is Your Parachute writes, “an employer is going through a whole stack of resumes, and on average he or she is giving each resume about eight seconds of their time… Then that resume goes either into a pile we might call ‘Forgeddit,’ or a pile we might call ‘Bears further investigation’” (73).

The bio, as Margolis suggests, has a greater chance of ending up in the second pile because it helps the employer distinguish who one really is beyond a tedious list of deeds done.

But the bio, apart from offering a release from the monotony of reviewing resumes, has a deeper influence: the human psyche seems predisposed to story. From an early age, we are drawn to the hero or heroine, enraptured by the ensuing conflict or struggle that inevitably comes, and renewed by a character’s victory or hope of redemption. As children, stories ignite our imagination when protagonists battle dragons and slyly outwit venomous villains. In The Uses of Enchantment, Bruno Bettelheim writes, “Like all great art, fairy tales both delight and instruct; their special genius is that they do so in terms which speak directly to children” (53). And we might add, adults, too. We never lose our appetite for a good story.

And herein lies our point: story transforms who we are as human beings. We’re shaped by it, and we shape it. When we tell our story (or attend to the story of another), we wake up and experience more of life. Story, like few other experiences, stirs passions and remembrances of days foregone, and reminds us that pain from failure and disillusionment from broken promises can bring growth. Through story we become more human.

Photo by Stephen Poff

In A Million Miles in a Thousand Years, Donald Miller asserts, “I’ve wondered, though, if one of the reasons we fail to acknowledge the brilliance of life is because we don’t want the responsibility inherent in the acknowledgement. We don’t want to be characters in a story because characters have to move and breathe and face conflict with courage. And if life isn’t remarkable, then we don’t have to do any of that; we can be unwilling victims rather than grateful participants” (59).

Yes, in today’s limping economy a bio might increase your prospects of landing a job, which is good news for the job seekers out there. But maybe you should write your bio with a desire to become more integrated, as well as connected to the world around you. Drafting a resume is safe; penning your story and sharing it with others requires risk and fortitude. In a slowly recovering economy, let’s take time to look inward, outward, and upward. It is these postures of learning and our capacity to intuit self and the larger world that makes one truly desirable in organizational life.

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John Terrill is the director of the Center for Integrity in Business.

Donovan Richards is the research assistant for the Center for Integrity in Business.